INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, the product you receive will match the images shown on our website. We take great care to ensure that the pictures accurately represent the item, including its color, size, and design. Please note that slight variations may occur due to lighting or screen settings, but the product quality remains consistent.

Where can I view my sales receipt?

You can view your sales receipt in the order confirmation email sent to you after your purchase. If you have an account, you can also access your sales receipt by logging in and checking the "Order History" or "My Orders" section on our website.

How can I return an item?

To return an item, please contact our customer support team within 30 days of receiving your order. Ensure the item is in its original condition, with all tags and packaging intact. We will provide you with return instructions and a shipping label. Once we receive the item, we’ll process your refund or exchange promptly

Will you restock items indicated as “out of stock?”

Yes, we regularly restock popular items, but availability can vary depending on demand and supply. If an item is marked as "out of stock," we recommend checking back later or signing up for restock notifications. You can also reach out to our customer service team for updates on when the item might be available again.

Where can I ship my order?

You can ship your order to most locations worldwide. We offer international shipping, so whether you're within the country or overseas, we've got you covered. Please note that shipping times and rates may vary depending on your location. If your destination isn't listed at checkout, feel free to contact us for assistance.

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